Terms and Conditions
Customer information.
π Payment must be received at the time of ordering (unless I know you personally!) Alot of my items are personalised so if not collected for any reason, Iβll lose a lot of money.
π Collection from Holytown, Motherwell or I can deliver locally (or Stranraer area where my mum is!) I can post, but canβt take responsibility for lost items.
π All orders will be photographed and sent to you before posting or collecting. If you require any amendments, I would change it then before releasing the order. If it's a digital design ie. wall art or printing publication, the design has to be approved prior to manufacture. Once youβve received the order, no returns or refunds, if you no longer like it, so please check and confirm. If it is incorrect to what you ordered, I will take full responsibility and replace (subject to agreement).
π Returns and Refunds are only accepted on damaged items. Free replacement dummy clip if you have any issues AT ALL - my aim is to help you and although I put all my love into each item I make, there may be faulty parts which I will replace immediately where possible.
π I accept payment via PayPal (Visa, Mastercards acceptable), bank transfer or cash. (No PayPal account required to pay my invoice)
π To order please inbox me with your order and we can have a chat from there. Anything is possible!
π Current turnaround is 2 weeks (depending what it is) - please check at time of ordering and let me know if you require for a set date.
π For urgent orders, please message to see if we can arrange something. Please remember I buy a lot of materials etc online so I have to factor in delivery before hand making and posting out.